GENERAL VETERINARY SERVICES
ADVANCED VETERINARY SERVICES
We recognise that not all pet concerns are the same. This is why we offer different consultation types based on individual pet needs.
This means you have different options available to you when you make an appointment with us.
Our Standard Primary Consultation
Our Standard Consultations are 20 minutes long. This is usually enough time to cover a single medical issue or to perform a health check and Vaccination.
This is our default consultation unless you request otherwise.
Our Extended Consultation
Our extended consultations are 30 minutes long therefore they are naturally more expensive.
These are needed for:
- Pets with Multiple issues – Also recommended for Senior Pet Full Initial Assessments
- Second Opinion Consultations
- 2 Pet Vaccinations
What does the price of a Consultation Include?
The fees for ALL consultations include a nose to tail examination of your pet.
They do NOT include the cost of medications dispensed, materials used or any other service provided in addition to the consultation.
e.g. Heartworm injections – Nail Trims – Lab Tests – Microchipping – Arthritis Injections
All Consultations are by appointment only.
This helps us run on time as much as best we can and reduces your wait time
Because of the sensitive nature of these appointments we prefer these to be booked during the quieter parts of our day. Please let our team guide you to the best times to bring your pet in for this procedure
Please note, we also offer “at home” Euthanasia services if that is preferable for you.
These are available Monday – Friday between the hours of 10.00 am and 6.00 pm within our local area.
Other Consultation Types
Second Opinion and Referral Consultations
We see many second opinion and referral cases each week. These are not routine consultations as they to be referred to our Senior Vets with expertise in specific areas.
These are booked through our concierge and NOT through Reception.
If you need a second opinion consultation or have been referred to us by someone else – please call us and our reception team will refer you on to our concierge who can book that appointment for you.
Please note – we will require a copy of your pet’s records to be emailed through to us at least 24 hours in advance of your appointment. This is so the vet has time to review your pet’s current treatment plan.
Revisit Consultations are important in monitoring your pet’s progress throughout a prescribed treatment plan.
Depending on your pet’s response to treatment, changes may need to be made, so please don’t skip these important appointments – EVEN IF your pet is responding well.
Please make sure you book your follow up exams at reception before you leave the clinic.
(Online) – Virtual Consultations
Our Case Vet Policy
For continuity of care we prefer that your pet’s ongoing progress for a particular issue is managed by as few vets as possible. As we are a multi-vet practice this is addressed by assigning specific vets to your pet’s case. Our reception team will try to book allfollow up visits with only those vets.
If you have a specific Vet you’d like to see for your visit, please let the Reception team know at the time of booking. Please be aware that times are limited to that specific vet’s availability.
Please note: – some of our Senior Vets no longer perform primary consultations.