Pet Medications online

Pet Medications – Online Prescriptions

Buying Your Pet’s Prescription Medications Online. What you Need to Know

In today’s world you can buy almost anything online and Your Pet’s Medications are no exception.

However – there are strict rules and procedures that need to be followed in order for you to buy these directly from online Pharmacies.

Prescription Medications vs Open Sellers

First of all you need to understand the difference between Over the Counter medications that need no prescription and those that do.

Open sellers are any medications that you can buy from your vet or online pet stores without the need for a veterinary consultation. These include Wormers, Flea & Tick Products, Heartworm Medication, Prescription Animal Foods and so on.

Prescription Medications are easily identified by their labeling which will clearly state “Prescription Animal Remedy” or similar. These can only be prescribed by a vet for a specific condition your pet is diagnosed with after a veterinary examination. They CAN’T be prescribed outside of a consultation.

Your vet prepares those medications and you purchase them at the time of your visit.Pet Medications online

Can I ask for a Prescription Instead?

Yes. It is always your right to ask for a Prescription to buy the prescribed medications online. However – if your pet needs to get started on those medications straight away then there’s no sense in ordering these online at that time because of the time delay between ordering and delivery. Clearly your pet needs these meds NOW!

Ongoing Repeat Prescriptions

The real value in buying Prescription Medications from Online Pet Pharmacies is when your pet needs to be on medications for an extended period of time or for the rest of his or her life.

However – keep in mind that pets on long term medications will require regular ongoing visits to the vet in order to keep receiving this medication. This is the Law and can’t be changed.

Depending on your pet’s condition you will need to check in with your vet anywhere from every few weeks to once every 6 months. This allows your vet to monitor your pet’s response to the medication and make any changes as necessary to dosages or type of medication. Your vet can then write a new script to cover your pet until the next scheduled revisit.

The Human Model

This system is the same as the one used in Human Healthcare. You see the Doctor, the Doctor prepares the script and you collect your medications from a Pharmacist. You also can’t get more medications at a later date without a visit to your Doctor or a script provided by your Doctor. In each of these cases – there is usually charge for this service. Either a consultation fee or a script writing fee will apply.

The same rules apply to animal prescriptions.

Sometimes vets will allow your pet to have a repeat prescription without a visit if they are satisfied that your pet is stable and doing well based on your feedback. This decision however is at their discretion only and does not apply to all cases.

Why are Online Pet Pharmacies so Much Cheaper than Vets?

The massive buying power of the large groups allow them to buy the medications at a much cheaper price. Independent vets simply can’t do this. Sometimes we can’t even buy these medications at the prices you can buy them online. So go easy on your vet. This has nothing to do with greed or rip offs – its all to do with buying power and we can’t compete with that!

How to Manage Your Pet’s long Term Medication Needs

Medications can be a significant part of your pet’s ongoing expenses which is why we recommend you take full advantage of any opportunity to source them at a cheaper price.

We are happy to write scripts for our patients if it means you get to save money. All we ask in return is that you respect the legal requirements that go along with this system.

This means – bringing your pet in for his or her scheduled revisit appointments as per veterinary instructions.

Online Pharmacies

Make sure you buy from a reputable online Pet Pharmacy. A reputable company will have an up to date website with contact details listed backed by good customer service.

While we don’t make any specific recommendations – we know that Petceutics (The Animal Pharmacy) has been around for some time now and is a popular choice for many

Stray Animal Laws

Stray Animal Policies and Why Vets are not Pounds

What to Do – And – Not to Do when You Find a Stray Animal

After reading a highly inaccurate story on a Local Facebook Group involving a Stray Dog and Our Practice – we thought it important to present the real facts and Laws that govern how stray animals need to be dealt with.

Yes Sir – You are breaking the Law

If you find a stray animal and hold it – you are breaking the Law. It is not your responsibility nor do you have authority to put out alerts on Facebook to try and locate the owner. Besides – how can you prove the person collecting the dog is the true owner?

It is illegal for you to hand over a stray animal to another person period!

Stray animals must be handled by the proper authorities. This means taking them directly to the local pound or a Veterinary Clinic that accepts stray animals and keeps them safe until collected by the local pound.

Please note: Veterinary clinics are NOT obliged to take in stray animals. Those that do – do it as a service to their community.

When people lose a pet the first places they contact are:Stray Animal Laws

  1. Local and surrounding pounds
  2. Local and surrounding vet clinics

This has been true for as long as we’ve been in practice.

If you find a stray animal – you are legally obliged to surrender the animal to an Authorised Officer of the Council within 24 hours.

This is the Law.

You don’t help fretting owners if you hang onto their pet

Too often we have people in our community holding pets while fretting owners desperately search for them through all obvious channels.

While you may think you are doing the right thing keeping that animal safe – you are simply adding to a family’s grief.

Unfortunately when we quote the Law to these people we bear the brunt of their anger.

Handing in a Stray Animal to a Veterinary Clinic

A mentioned – Veterinary Clinics are not obligated to receive stray animals and may ask you to take the animal directly to the local pound or authorised shelter.

If your Veterinary clinic accepts stray animals then they must also act according to the Laws.

This states:

If a veterinary clinic or pet supply store accepts a ‘seized’ animal, then the clinic/store must provide the animal’s seizure details and (where known) owner details to an authorised officer of Council or a person or body which has an s84Y agreement with that Council within 24 hours of seizure.

If a Veterinary Clinic Holds a Pet for longer than 24 Hours?

The Laws apply equally to us and they state:

If you choose to take responsibility for the seized animal and do not contact local council to inform them
you have the animal you are in direct breach of the legislation and may face a possible penalty of up to $700.
It is important that you remember that as a veterinary clinic/pet supply store you have no authority to
keep a seized animal and return it to its owners unless you currently have an 84Y agreement with

Being Accused of  “Not Caring” or “Doing the Right Thing”

The “right thing” by the Law is for us to do is contact the Pound to collect any stray animals handed in to us.

Doing the “right thing” by our clients and the local community means doing this:

If the animal handed in to us is micro-chipped and we can find that record in our client files – we always try to contact owners immediately. This means bypassing the pound which of course is actually breaking the law. We don’t however keep any animals for longer than 24 hours otherwise WE risk a $700 fine.

Please note: This service is only available at our Whittlesea location. We CANNOT accept stray animals at Our South Morang Clinic due to limited housing facilities.

If we can’t find a match to a microchip then of course we contact the pound.

We are a private Animal Hospital and have no facilities or authorisation to house stray animals for over 24 hours.

Our wards are for our patients.

If you need further information about Local Animal Laws please contact the Whittlesea Council on (03) 9217 2170

Fact Sheets

“What to do when presented with a Stray Animal” State Govt Vic Publication

Our Stray Animal Policy

Thermal Imaging For Horses … and other Animals

Thermal Imaging – See problems Before they Happen

Not Just Pretty Pictures

Thermal Imaging or Thermography is a very powerful diagnostic tool which has been around for quite a while even though you may not have come across it here in Australia.

Certainly in the United States, it has been used for quite some time, most commonly in the Equine Industry.

What is Thermal Imaging and What does it Show?

Thermal imaging involves the use of a special IR (Infrared) Camera which detects the heat emitted from the body’s surface. By assigning a specific colour to each temperature range captured, an image is formed which is then stored inside the camera’s mini computer.

Areas of inflammation, chronic or acute, show up as colder or hotter than normal temperatures on the image.

Unlike X-Rays or Ultrasound which detect abnormal structual changes within the body, Thermal Imaging is a “Physiological” diagnostic tool.

This means it reflects the body’s physiological state at that time. Although Thermographic images measure only surface skin temperature, they reflect changes in circulation within deeper body tissues.

For example: it’s an ideal diagnostic tool for discovering the source of lameness where the lameness can’t be associated with any particular structure visible on X-Ray – a perplexing problem for most vets..

Another benefit is that it shows up soft tissue damage not visible through X-Rays and captures pictures of the whole horse which X-Rays don’t..

It’s most commonly used to evaluate back or hind limb lameness and for performance and pre-purchase assessment.

Horse left Lat Paint Hoof Horse Chest Dog Horse Back 1
Lateral Equine

Equine Hoof
Inflammation evident

Equine Fore Dog Equine Back

Is Thermal Imaging Safe?

Yes, Absolutely. Thermal Imaging is completely safe as, unlike X-Rays it is completely non inasive to the body. The patient is not sedated for imaging and restrained only via a halter and lead rope (Horses) or collar and lead for dogs.

What should a Normal Image look like?

The first thing a Thermographer looks for is symmetry. This means thermal patterns should be the same on both sides of the body. This reflects a normal, healthy state. Any areas which are coooler or warmer than the corresponding opposite indicate a potential problem.

The best thing about Thermal Imaging is that it can detect changes happening within the body before they turn into more serious visible problems and cause further injury to the patient. This means corrective treatment can start sooner saving you money and the animal from further pain.

What we have used Thermal Imaging for so far

  1. To pinpoint the origin of lameness in numerous dogs. Thermal imaging allowed us to image all four limbs and discover which leg was the cause of the problem. This meant less X-Rays were needed to make a final diagnosis.
  2. Detecting the presence of a hoof abscess and other areas of inflammation in a lame horse. Hoof abscesses show up very clearly in Thermal imaging.
  3. Highlighting areas of nerve damage in dogs and Horses
  4. Discovering areas of stress and inflammation on performance horses and in combination with Laser
  5. Therapy, reducing pain and improving performance.

Thermal Imaging Service is Available Now

All our Thermal Imaging services include a full veterinary report. This means you don’t need to to pay an additional fee for veterinary interpretation and recommendations.

Our Thermographers have undergone training with Dr Donna Harper DVM, a Board Certified Veterinary Thermographer in the United States and she remains the referral vet for some of our more difficult or unusual cases.

If you’re interested in Thermal Imaging for your lame horse – please give us a call.

Vet & Pet Trends from the States

Some things are different in the U.S.A

Pets welcome at select Hotels

Book a hotel Stateside and you’re likely to share the lift or queue up at the check in counter with more than just people. It seems some U.S Hotels are embracing our love of animals and opening their doors to our 4 legged companions. And according to hotel managers – the numbers are growing. It wasn’t unusual for us to see families pulling up at the door with the family pets in tow or sharing the lifts with a tail wagging guest. The policies between hotels vary with some imposing weight restrictions on furry visitors, some charging a a non refundable “soiling” fee and others which provide this service at no additional cost. Interesting to say the least.

IMG_5738I snapped this pic of a dog waiting for her owner to finish breakfast in a hotel in New Mexico.

Her name is “Shelby. “She’s 15 years old and travels eveywhere with her family.

More Holistic Pet Food Options

With more smaller pet food manufacturers producing their own brands of premium holistic foods, pet owners have access to a greater range than we have here in Australia.

That’s not to mention some of the more unusual treats for dogs like Buffalo chews and Deer Antlers.

Highly nutritious we’re told.

More Vet Clinics offering Laser Therapy and performing Stell Cell Procedures

While we might be one of very few clinics in Australia offering Laser therapy for our patients, this modality is embraced by a number of clinics in the States and growing in popularity.

The same applies for the Adipose Stem Cell Procedure.

Anaethsesia Free Dentistry offered by Pet stores and Grooming Parlours

This is a touchy one! While we have read about this emerging trend, it wasn’t until we saw it offered in select grooming stores that we realised its popularity.

This is NOT a good idea at all. Its rise in acceptance by pet owners as an alternative to a professional veterinary dental is largely due to the fact that no anaesthesia is needed. The down side of this is that this does not include the most important cleaning below the gum line where dental disease actually originates from. In other words, it covers up dental disease until it’s too late to reverse.

That’s why the anaesthsia is needed. It would be too painful to perform otherwise.

We certainly hope this trend doesn’t catch on here.

Here’s a link to some pics and more information about the Dangers of “Anaesthesia Free Dentals in Pets”


Finally – the very reason for our trip – to be trained in Thermography. This diagnostic tool is growing in popularity as a non invasive means of gathering important physiological information about a patient – especially horses.

It can be used to highlight a number of different underlying conditions which may or may not be able to be diagnosed via X-Rays or Ultrasound. An interesting tool indeed and we look forward to using it in our practice.

Will you join us Online?

Learning about pets is much more fun when you’ve got good company.

So join our online community and share your thoughts and experiences with us, be inspired by the stories of others and even get answers to tricky questions along the way.

Chances are – the question you ask can help someone else out there make a better decision – maybe even save a pet’s life! Who knows.

So don’t by shy – post a picture of your pets and share their favourite activities, comment on a post, ask us a question or join in on a discussion. We’d love to hear your views.

Please feel free to also use our Facebook Wall for other things, like:

  • Lost a pet? Post your message and a photo. Who knows, somebody might know somebody who has found her
  • Need to find a good home for your pet. The perfect parents could just be a click away
  • Keep us posted on your pet’s recovery. We always like to know how things are going.
  • Found a great product? Let us know about it and where to get it.
  • Read an interesting article or opinion. Please share it with us.
  • Pet Memorial. Keep your pet’s memory alive by posting a tribute on our site. A fitting place to celebrate the wonderful life you shared with your best friend.

Naturally, we’ll do our bit too. We believe that all learning is best shared and we’re happy to share what we know with like minded people like you.

We’ll keep you posted on new products, special offers, interesting articles and important news that comes across our desks. Plus we’ll be answering some of your most Frequently Asked Questions here.

And last – but not least, hopefully you’ll get to learn more about us too and what we do. It’s a way to throw open our doors to you and give you a glimpse of what happens in our world on a daily basis.

So please follow, participate and learn with us.

Facebook Logo

Follow us on Facebook

In our profession hardly a day goes by without some new information landing on our desks; new products, new treatment methods, a tricky question a client’s asked that we need to find an answer for or an interesting fact that we’d like to share with our clients.

Then of course there are the daily FAQ’s – the common questions that people ask us on the phone that would be good to share with everyone.

This started us brainstorming better ways to communicate with our clients … without printing out loads of handouts or running to the photocopier to copy an interesting article.

We live in the digital age and as far as communication goes, there’s no better way to get information or a message out there faster and to more people than the internet.

And as far as platforms are concerned – you can’t really go past Facebook.

Facebook Logo

We promise to use it wisely and post only information we believe is useful or interesting for you.

Options in Veterinary Care. But this isn’t one of them!

While we’ll certainly accomodate most choices people make about the level of care they want for their pet – this one goes a little too far.

Like when you’re faced with a very sick animal and – the owners refuse to do anything?

It’s a tough call. And a very emotional one at that. After all aren’t we meant to look out for the welfare of animals? Speak for those that can’t?

We know how much pain and discomfort they’re in but somehow we don’t always manage to get that point across.

We understand that we can’t save every patient that comes through our doors. Some are already fading away through old age, some are seriously ill or critically injured however, there is ALWAYS something we can do for them. Even if it means the ultimate in palliative care – euthanasia.

To present a sick animal to us and then refuse any veterinary care by arguing “I don’t want to put her through that” or “I don’t feel it’s worth it at her age” or “I’ll take her home and think about it for a few days” is unacceptable.

You need to do SOMETHING. At the very least – allow us to manage the pain and discomfort while you decide whether to proceed with further treatment or not.
“But giving injections is painful and we don’t want to hurt her” you argue.

So does this mean -taking her home and leaving her to die a slow and painful death is the kinder option?

It most certainly is not. And for us – knowing that this will be the case is upsetting to say the least.

Most of the problems with situations like these stem from the fact that animals rarely vocalise their pain. They don’t complain or cry like we do. This leads people to believe there is no pain which of course is untrue. Kidney and Liver disease, heart failure, arthritis, cancer, dental disease (common conditions which result in these scenarios) can be painful conditions and without intervention of some kind add undue stress to your pet.

Imagine how awful it would be for any of us to have these conditions and have to endure them without any pain relief or medical help of any kind?

So if you’re ever faced with difficult choices when your pet becomes sick or is injured, please think about the implications of your decision.

Please – let your vet help you make the right choices – for you and your pet.

Christmas Message

To all our clients who have supported us through 2009 – we wish you all a happy Christmas and a safe and prosperous New Year…… and thank you!

And that also includes all of you wonderful people (some we’ve never even met) who helped us so much in our work during the February tragedy that impacted not only our practice but the whole wider community for many, many months.

We will be forever grateful to all of you who donated your time, much needed supplies or money to help keep our practice open while we tended to the hunderds of injured animals that came our way.

We hope that 2010 will be especially kind to all of you.

You know, we often get asked whether we’d do it again should another such event ever happen.

Our answer is Yes, although we sincerely hope it never does happen – ever! Anywhere!

Speaking of which however, we are sending up supplies to our volunteer friends in the ACT where fires have again injured a significant number of local animals.

We can do this because you helped us.

Thank You

Comparing quotes… for anthing you buy

For standard procedures, most service companies have a price. The mechanic will have a set fee for a tune up and check over, the carpet cleaner will have a set fee per room and the fencer will have a set fee per metre of fencing (depending on the type of fence you choose).

It’s no different with choosing prices for standard procedures such as desexing, vaccinations, microchipping or consultations. These are all what we call – routine procedures and they all have a set fee. Desexings of course will vary with bodyweight so you’ll be given a cost based on the weight of your pet.

However, this does not necessarily mean the services can be compared by price alone. You need to find out what’s included to get a real idea of value.

The mechanic who charges $40 more for a tune up and service may be checking and or replacing many more things than the cheaper quote. He may use better quality engine oil or brake fluid.

The more expensive carpet cleaner may be using more expensive or environmentally friendly chemicals. The carpets may dry quicker. Who knows.

The point is, you need to find out what you’re actually getting for your money. What’s included, what’s not. What extra length do they go to in assuring safety or quality?

Just because something is routine or standard, doesn’t mean it’s approached in the same way.

It’s no different when seeking out veterinary services. Find out exactly how things are done and what – exactly is included. Medications can vary, approaches to treatment and surgery can vary, anaesthetics used can vary, time can vary. In fact, a lot of things can be different including expertise.

Then decide if any of these things are important to you.

This will give you the much added peace of mind when leaving your best friend at the vet.

Happy New Year and Thank You to all our Clients

We’d like to wish all our clients who have supported us over the past year and beyond all the best for a healthy and happy New Year.

Thank you all for having faith in our work and entrusting the care of your pets to us.

We really appreciate it.

Drs Malcolm Ware, Lisa Weldon and the rest of the team.