Fees and Payment Terms

Because we are a privately owned practice and not funded in any way through bequests or donations, we require payment of all accounts at the time of service.

To help you budget for the more routine services such as Consultation, Vaccinations, Desexings – we can provide you with the fees before or at the time of service.

For non routine procedures and medical treatments it’s more difficult to give you a specific fee because the degree of complexity and patient response simply can’t be predicted. To get around this problem we offer you a “ball park” fee estimation – usually based on a best case vs worst case scenario and updated as necessary on a daily basis for long term treatments.

We accept Mastercard, Visa, Eftpos and Cash. We also accept over the phone credit card payments and direct funds transfers.

Realistic Fees

It’s no secret that veterinary fees, particularly for advanced services or intensive care can be expensive. This is because these services involve specific skills and knowledge and often require special equipment.Advanced Veterinary Services

However, we know we can deliver many advanced procedures and diagnostic screening at a more cost effective price when compared to the same service offered through veterinary specialists.

As for routine care, you’ll find our fees for routine consultations and surgery most reasonable given the level of supportive care and range of options we can provide.

Best of all – you can also rest assured we don’t engage in active upselling of services which we don’t believe are necessary for your pet at that time.

Need a Payment Plan?

Payment plans are available through VetPay – a third party credit provider.

VetPay enables you to start treatment for your pet straight away and paying for it over time.

Vet Pay Benefits:

  • High Approval rates
  • Pensioners welcome
  • Flexible 6 or 12 month payment plans.

We can assist you with the pre – approval process before the commencement of your pet’s treatment.

Internal Payment Plans

If you are a regular client with a proven payment history with our practice, an internal payment plan may be possible.

Treatment Options to suit your budget

Where treatment options are available we are more than happy to tailor a plan to suit your budget.